To resolve quick grievances of a home-buyer, the Maharashtra Real Estate Regulatory Authority (MahaRERA’s) 15 conciliation benches will come into effect from 1st of February.
The forum has 10 Conciliation Benches set up for Mumbai Metropolitan Region (MMR) and 5 Benches for Pune Region. Each Bench will have one Conciliator of MGP and one from either CREDAI Maharashtra, CREDAI – MCHI, NAREDCO.
The forum consist of 23 builders who are member of developers body including Council of Real Estate Development Association of India (CREDAI), Maharashtra Chamber of Housing Industry (MCHI) & National Real Estate Development Council (NAREDCO) and 15 of Mumbai Grahak Panchayat (MGP) and Pune Grahak Panchayat who would be representing homebuyer’s interest.
According to Dr. Vasant Prabhu, (Secretary, MahaRERA) Chairperson, MahaRERA Conciliation Forum, “Under Section 32 (g) of RERA this conciliation forum is been formed.”
The Conciliators had also recently undergone extensive training in Conciliation skills organized by MahaRERA.
When question raised about the qualification and unbiasedness of MGP team, Adv. Shirish Deshpande, MGP, said, “People will decide whether the team is biased or unbiased and there is a specific criteria for the qualification of conciliators,” he further added, “We have been recently undergone a training session organized by MahaRERA.”
“We have been trained wonderfully by a Supreme Court lawyer, Ajay Mehta who trains judges and in fact that the re-conciliation MahaRERA as an authority to even summon the BMC for not giving approval.” an official conciliator, said.
In Mumbai Metropolitan Region, the Conciliation Benches will be functional, for time being, from offices of MahaRERA (Bandra – East), MGP’s Grahak Bhavan at JVPD Scheme, Vile Parle (West), CREDAI-MCHI & NAREDCO offices in Churchgate, Powai, Thane & Navi Mumbai. In Pune, Conciliation Benches will operate from MahaRERA office located in Aundh, Pune. In near future, the conciliation benches will also be set up in other Regions.
Under MahaRERA so far 1634 complaints have been registered and on an average, around 15-20 complaints we are receiving on daily basis and from those 1634 complaints around 46% orders have already been passed, said Prabhu.
“This conciliation forum is optional and complainant have to choose whether to go with MahaRERA or Conciliation,” said Deshpande.
“I have never seen 100 percent state online system, operational for a matter in my entire career,” Dr. Niranjan Hiranandani, President, NAREDCO, said.
The functioning of the Conciliation Panels will be guided and monitored by MahaRERA Conciliation & Disputes Resolution Forum (the Conciliation Forum, for short). The said Conciliation Forum shall comprise of a Core Committee, consisting of two representatives each of CREDAI Maharashtra, CREDAI – MCHI, MGP, NAREDCO. The Committee will be headed by the Secretary, MahaRERA.
The Conciliation Bench is expected to arrive at the settlement within 45 days from the date of reference to the Bench, said a joint release.